Entry Level Customer Service Insurance Representative Wanted
Job Duties & Responsibilities
If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, GEICO may be the right place for you! Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service.
Through our industry-leading, paid training program, you will learn all about insurance policies and regulations, and how to best assist our customers. As a Customer Service Representative, you will use your strong communication skills to answer calls and properly handle customer inquiries, explain insurance coverage and update policies.
At GEICO, the opportunity for advancement is outstanding! We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average two promotions within the first three years. In exchange for your hard work, we offer:
We provide on-going training to help you learn your job
We encourage professional development through GEICO University, our company wide training and development program
We provide constant coaching and feedback to help you develop your skill
We offer opportunities to advance your career and become a lead, coach, trainer, or supervisor
High school diploma or equivalent
Good customer service skills or prior experience
Demonstrated timely, consistent job attendance history
Solid computer, grammar and multi-tasking skills
Strong attention to detail, time management and decision-making skills
Must be comfortable working in a fast-paced, high-volume call center
If you are ready for a challenging and rewarding work environment, GEICO has the career path for you.
Our claims call center is open Monday – Friday from 7:00 a.m. – 7:00 p.m. We staff various shifts within these hours and ask our associates to be flexible.
Prior insurance experience is not necessary; we provide comprehensive and on-going training! You’ll receive on the job paid training to help you learn what you need to know to assist customers with many different types of requests. Once on the job, associates receive frequent updates and on-going training to keep their knowledge up-to-date and develop their skills.
At GEICO, we offer a comprehensive compensation package that includes a competitive salary with annual merit reviews. Starting Pay: $41,000 – $44,000 annually, depending on education.
Our associates’ quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program, including:
401(k) and profit-sharing plans
Medical, dental, vision and life insurance
Paid vacation, holidays and leave programs
Associate assistance program
Flexible spending accounts
Business casual dress
GEICO Federal Credit Union
GEICO insurance is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.
Job Type: Full-time
High school or equivalent